Returns and Exchanges
We stand behind the quality of our products and services 100%, and we want you to love your purchases! We handle returns and exchanges on a case-by-case basis, so please read the guidelines below.
RETURN & EXCHANGE POLICY
If you don’t love what you ordered, we will gladly exchange or refund any products in new, unused condition and in the original packaging within 14 days of your purchase date.
- Contact NewMomDesigns
Please contact firstname.lastname@example.org to obtain authorization for your return or exchange.
- Ship your items back to us
Please send authorized exchange/return to the address provided below.
1776 East 28th st
Brooklyn, NY 11229
Please note: You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
- Look for a Refund (if you have a return)
Your refund will be issued in the original payment method.
Once the order has been processed for return, you can expect a refund based on your original form of payment. Your shipping charge will only be refunded if NewMomDesigns has mistakenly sent you the wrong items or the item is defective.
All international purchases are final. International orders may be subject to duties and/or taxes, they are the responsibility of the customer upon delivery.
Thank you so much for your purchase!